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Top Marks for Mason Infotech Customer Service Manager

May 17th, 2012

 

 

Congratulations to Paul Elmore, Customer Service Manager at Mason Infotech, passed the ACIS-Avaya Certified Implementation Specialist exam with flying colours. Whilst Mason Infotech have always been proud of their pass rates, last week set a new president with Paul gaining a 96% pass rate. The really unfortunate thing for Paul was, that as soon as he left the pressure of the exam environment, he knew where he had lost the remaining 4%!

Paul Elmore-Customer Service Manager, Mason Infotech

 

 

 

 

 

 

 

 

 

 

The exam certifies that Avaya Business Partners and Technicians who are responsible for Avaya IP Office installation, configuration, design and implementation have the necessary skills required.  Contact Mason Infotech today on 0333 240 0484 or visit www.masoninfotech.co.uk for further information about Avaya IP Office unified communications systems.

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Business Briefing with Vernon Coaker, MP

May 10th, 2012

We’ll be meeting up with Vernon Coaker, MP for Gedling on Friday 11th May for a breakfast briefing organised by Derbyshire and Nottinghamshire Chamber of Commerce.

The main discussion will be around the impact of spending cuts, spiralling red tape, finance (lack of) for small business , skills shortages and any local issues we want to table.  Any thoughts on topics that we could raise on your behalf?

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So what can Unified Communications do for you?

May 2nd, 2012

There is an incredible amount of hype about Unified Communications, Unified Networks, convergence and technologies such as virtualisation and hosted computing.
Does it really mean anything to you and your business? Well, the chances are that it may well start to impact now as the technologies mature. We have found a very useful guide on Unified Communications from Avaya that explains the core benefits in an easily digestable, non technical manner. We have also placed a short video on the page to demonstrate the lighter side of Unified Communications for your amusement.
Follow the link below to see what Unified Communications can deliver to your business

Unified Communications Explained

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Golf Day raises £2,500.00 for Maggie’s

April 30th, 2012

A very big thank you to all those who attended and contributed to the Mayor of Rushcliffe’s Golf day (sponsored by Mason Infotech) on Friday 27th April.  We had 22 four balls playing a very wet 18 holes at the Nottinghamshire, Cotgrave. Honours were evenly shared across a number of teams but the real winner on the day was the Mayor’s charity, Maggie’s, receiving over £2,500.00 from the day’s efforts. A very big thank you to all of those who donned the waterproofs and braved the elements to play. Many thanks also to the organisers and staff and groundsman at the Nottinghamshire, who contributed to the day’s success.

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Videos Showcase Avaya IP Office Release 8 Software

April 18th, 2012

 

 

 

We’ve just added a range of short videos to our website that explain all the benefits of the Avaya IP Office, Release 8 software.

Everything is covered from system management through to system and end user features, including mobility and Unified Communications. The Avaya IP Office is by far the most flexible system we know. The Office Worker, Teleworker and Mobile Worker apps are capable of revolutionising the way we work.

New desktop IP Office plug-ins bring embedded communications into business productivity applications, giving users greater flexibility in their communications. They can use federated presence to move Google Talk and IP Office contacts into the one-X Portal for IP Office, a communications portal for business.

They can also make phone calls from a Salesforce.com page and use voicemail within their Outlook email window.

You would normally only expect to find this type of functionality on much larger systems.

Take a look at the videos on our website at:

http://www.masoninfotech.co.uk/avaya-telephone-systems

or visit our YouTube channel at http://www.youtube.com/user/masoninfotech

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Purple Office from Mason Infotech

April 4th, 2012

You wouldn’t expect a ten year old car to deliver the same

miles per gallon as a new car, or to do so with the same reliability,

efficiency or 
performance.

So why expect your network to?

New Voice and Data network technologies offer an awful lot that

businesses can benefit  from.

 

 

 

 

 

Find out more about Purple Office – Business Voice and Data

Networks from Mason Infotech click here>

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Important Notice for all existing customers

April 4th, 2012

We are currently experiencing a restriction  to our telephony service due to a network exchange fault which may prevent us from answering your call in our usual manner.

We are working to rectify this problem but would ask to forward any queries or faults to support@masoninfotech.co.uk until further notice.

Many Thanks.

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Think you can’t afford satellite broadband? Think again!

April 3rd, 2012

Suitable for business with no, or poor, broadband over wires. Tooway Pro is a small, light, & inexpensive route to super-fast broadband for anyone who is digitally disadvantaged!

 

 

 

 

 

 

 

 

 

Tooway is a technology solution that enables us to deliver high quality, super fast broadband to businesses that either have very slow broadband or have no access to ‘fixed line’ broadband.

Using a simple set-top-box and a small satellite dish we can now deliver broadband to any part of the country.

To find out more about this exciting new product, click here>

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BT Network Outage

March 30th, 2012

BT are experiencing a major outage at Faraday exchange which is affecting many BT and other ISP connections. All Mason Infotech connections have been lost as at 11:28am, some are now reestablishing. As soon as we have more information available we will post it here.

The latest update we have at 11:50am is that all DSL sessions should now be live. If you are still experiencing any issues with service please contact the support desk.

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Avaya Expanding With The Acquisition Of Radvision

March 21st, 2012

 

 

 

Business communications solutions provider Avaya is expanding its telepresence solution arsenal with the acquisition of Radvision, a Tel Aviv-based company developing HD and converged video conferencing solutions.

Avaya’s goal through purchasing Radvision is to provide its customers with an enhanced suite of HD video collaboration products at a more cost-effective rate with integration into unified communications systems.

Radvision’s video solutions are targeted at all customers ranging from the small business to the enterprise level with services supporting endpoints, infrastructure and mobility strategies on room-based systems, desktop, and mobile consumer devices.

Additionally, Avaya is looking to promote its platform for use on the iPad and Android mobile devices to meet support the B2B, B2C and bring-your-own device trends.

For more information please click here>

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