Hosted Voice Telephony
Communications Made Easy
Access your phone system from anywhere, on any device, with Hosted Voice, supercharging your business and employees with all-in-one communications for office or remote working.
Change the way you consume and manage telephony services
Hosted Voice gives your business access to a new world of collaboration and meeting possibilities, along with enhanced integration into Microsoft Teams for seamless Unified Communications.
Employees can make, take and collaborate on voice and video calls on any device no matter where they are, encouraging a healthier work-life balance for those wishing to work remotely.
Happier employees make for a more proactive workforce.
What's more, changing to Hosted Voice doesn't mean starting all over again when it comes to the business. Keep the look and feel of your existing solution and telephone numbers with a reduced total cost of ownership.
Where the business benefits
Moving to Hosted Voice may seem like a huge task at first glance
From our experience, there isn't a business that we cannot serve using our Hosted Voice solution.
The benefits of increased management information, control and flexibility have been delivered with all the implementations we have undertaken so far.
Cost is rarely an issue and implementations can be staged to completely minimise any disruption.
Employee acceptance and adoption have been amongst the best we have ever experienced with any solution we have provided.
Employees will feel empowered
Employees are the real winners with our Hosted Voice solution, with new functionality at their fingertips.
- Work from anywhere, whenever required
- 'Click to dial' option through a web browser and integration with CRM applications
- Choice of 'endpoint' to make and receive calls including traditional handset, pc, tablet and mobile devices
- Desktop collaboration and conference facilities are readily available to go through Broadsoft applications and optional integration into Microsoft Teams
- Organise instant or schedule online meetings with ease using your preferred choice of BroadSoft, Microsoft Teams or Cisco's Webex Teams applications
Digitally transform with Unified Communications
Use Microsoft Teams for all your telephony and let Cisco manage the load.
With nearly 40 years of industry experience, we believe this is the best solution we have seen in a very long time by combining the best of both worlds: call management and user interface.
Microsoft has proven with 'Teams' that they are the masters at producing world-class user applications. Perhaps less visible is Cisco's global capability to provide and manage telephony in its broader sense, managing, controlling and reporting on Unified Communications with its Broadsoft service.
Combining the two for telephony, it's an all-in-one communications solution that allows businesses to communicate anywhere, anytime, and on any device with chat, collaborations and calls from a single app.
Why Hosted Voice?
First class service
As a team, we have all worked for much larger enterprises and corporates and have the knowledge, experience and expertise needed to make things happen.
Having said that, because we are a small team, we offer a personalised service. We can keep an eye on the way jobs are being managed through the system, and we make sure our customers get first-class service all the way through.Why choose us?
Proof of delivery
Customer retention and loyalty are critical to our success in a competitive industry. Most of our clients stay with us well beyond their initial service period.
Many have been with us right from the very start of our business. Here are a couple of examples that demonstrate our service and relationship management approach.
Belfor achieved the best of all worlds with cost reductions, service improvements and higher levels of customer service with their latest IT deployments.
Consolidating its disparate voice and data platforms enabled this innovative charity to usher in new ways of working that ensure it can help more people, more of the time – and in new ways.
Communications made easy
We'll provide expert advice to help you decide if Hosted Voice Telephony is the solution for your business
Fibre access for your business
Our team of experts are here to devise and implement the optimum internet access for your business