Who we help

Who, Where, What, How, and most importantly, Why!

With nearly 40 years of Global experience in the IT industry, our founder has a wealth of knowledge and experience in managing IT services and major change projects. Mason Infotech has earned a great reputation for delivering solutions on time, on budget and on brief, developing real value for our clients.

Who?

Probably you! We serve a whole bunch of businesses centred around the Midlands. Our larger clients are national entities and we can even claim to be international now as we manage service to clients in Asia, Europe and the US.

Our largest client has over a thousand connections on a very secure network handling financial information. Our smallest has a single broadband connection to their home office.

Where?

In truth, it really doesn't matter anymore! We are very proud of our heritage and try to contribute where we can to the local business community. Because of our local network it's no surprise that the vast majority of our clients are close to us in the Midlands. But we have spread our wings over the years and many of our clients are headquarted outside of the Midlands region. Our suppliers are international, and the tools we have at our disposal allow the management of services wherever they need to be.

What?

We make IT work! We have six distinct service portfolios that cover most of the IT requirements of our clients.

Internet access
Security
Infrastructure
Unified Communications
Support Desk and Professional Services
Mobility Services

What we don't do is support specific applications for accounting and other business operations. In general these are supported by their providers due to their complexity and specific function.

How?

Through a simple holistic approach. Designed to uncover all we need to know to offer you the best advice and help you and your business in both the immediate and long term. From a simple internet access requirement to a complex application using a range of our services, we can tailor our approach to meet your requirements.

We can draw on all our experience gained from working with clients from a wide range of industries, as well as the resources provided by our supply chain partners, many of whom are Global service providers.

Why?

Perhaps this should be at the top of the page! It's what we ask ourselves every day! We do this because we add value to our clients business. We know IT, and we understand business. We love it when we have a client that is delighted with our efforts. It’s a long-term thing for us and our passion for what we do is best demonstrated by our clients words;

'We were delighted with the savings achieved across the network project and further impressed with the wealth of information and advice Mason Infotech are now able to provide to ourselves. A massive step change in the way we were operating.'

Jason Williams, IT Services Manager

Our commitment to customer service has rewarded us with many long term clients who’s business and trust we are very grateful for.

Solutions

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Internet

Our internet connectivity solutions provide flexibility and support to a range of organisations, from small office users to large national companies. We create bespoke internet access solutions that are directly tailored to your business needs.

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Cyber Security

Keeping your data safe is proving to be increasingly important. Our security services utilise intuitive software to monitor and detect malware – keeping your data safe and enabling business continuity. All of our security products can be tailored to your business needs, so whether you’re a fledgling business looking for secure continuity or a national organisation requiring large-scale security services – our solutions can keep your business safe.

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IT Infrastructure

We believe in building your IT infrastructure from the ground up. Getting IT infrastructure right will enable your business to create an IT strategy that aligns with your broader business goals, increasing profitability and empowering growth. Our professional relationships with Avaya and Cisco have galvanised our ability to implement and manage our clients’ office networks.

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IT Support

Our expertise in the IT support and communications industry means that we always have the latest information at hand with regards to our products and services. We make sure that we communicate in an expert, personable manner, delivering useful and friendly advice to support your usage of our solutions.

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Hosted Voice

Access your phone system from anywhere, on any device, with Hosted Voice, supercharging your business and employees with all-in-one communications for office or remote working.

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Let us guide the way

Of course, if you’re not sure which service or solution is best for your business, get in touch with us. We’re more than happy to provide expert advice to help you decide which service you need.

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