Client Focused
Mason Infotech?
Your success is our success.
We’re a responsive, agile and client-focused Managed Service Provider with a personable approach to ensuring our clients are supported in achieving their goals and IT transformations.
Technology is at the heart of Mason Infotech. From our humble beginnings to becoming a Managed Service Provider, our focus has always been on making our client's business more efficient, reliable, cost-effective and supported by our expert team.
Our customer's experience always determines the proof of our delivery. That’s why so much of our business comes from word of mouth. We exceed expectations.
25 Years as a family-run business.
Mason Infotech is a family-owned business, originally starting as a husband and wife team, and now employing the next generation, we’ve grown to employ some of the best in the business, whilst continuing our family culture.
Our partnerships with suppliers like Cisco, Meraki, Microsoft, Connectwise, Dell, Lenovo and many others allow us to consistently supply our clients with the best the industry offers. Continuously developing our service offering, we always offer our clients cutting-edge solutions, so they rest assured they’re at the forefront of technology.
25 years is a long time to remain consistent in an industry that continues to evolve at an ever increasing rate. The experience we have accumulated and our partnerships with established industry vendors, large and small, allow us to remain expert and capable in servicing our clients requirements on a national and global scale
Our independence from vendors and funders allows Mason Infotech to act in the best interests of stakeholders that have a direct interest in service excellence. We're proud of our heritage and independent status and intend to remain so. So often we have seen acquisition and ownership completely change the culture and service performance of a business, directly impacting the service delivered to its clients. That's not a route we intend to explore
Our Approach
Please take a moment to review our case studies which provide an understanding of how we help our clients, and why they stay with us. Our approach is always business first. Our 'Client 360' programme, launched earlier this year, allows us to deploy our solutions in a bespoke manner to you. It goes further than this, providing a route for you to choose how you develop services and at what pace. Its' proven to be a significant differentiator, deepening understanding and collaboration, improving knowledge and facilitating a greater return on our clients investment in technology.
What makes us different?
Please take a moment to review our case studies which provide an understanding of how we help our clients, and why they stay with us. Our approach is always business first. Our 'Client 360' programme, launched earlier this year, allows us to deploy our solutions in a bespoke manner to you. It goes further than this, providing a route for you to choose how you develop services and at what pace. Its' proven to be a significant differentiator, deepening understanding and collaboration, improving knowledge and facilitating a greater return on our clients investment in technology.
Our partnerships
We partner with the 'best in class' in our industry to ensure our clients benefit from their investment. Beyond our traditional supplier agreements we partner with companies we respect and know share similar values to ourselves, bringing additional traction to our purpose of 'business first' when serving our clients.
Our services
We always walk potential new clients through our approach to service delivery. We want to know what is important to you, what priorities you have and what you need to achieve these. With 25 years of servicing our clients requirements as Mason Infotech and a further 20 years prior to this working in large corporate environments our management team can call on a vast array of experience and knowledge.
Whether you are looking for the management of a simple change or a complex longer term support arrangement, we will be able to help.
We work in four specific service areas;
- IT Management
- IT Project & Change Management
- Cyber Security
- Unified Communications and Connectivity
For a detailed breakdown of our portfolio click here to visit our solutions pages.
Corporate responsibility
Maggie’s is a charity set up in 1996 that aims to educate, inform, and support people suffering from cancer. These values of spreading knowledge and education line up neatly with our own. As a result, we have supported Maggie’s with fundraising initiatives since.
It's our 25th year next year and we intend to mark the occasion with a number of 'Maggie's' events including the golf day and the Edale Skyline walk. We'll be publishing further details shortly.
Why not get in touch?
Whether you’re looking for an end-to-end service provider or long term strategic IT planning and support, get in touch with us. Our friendly team will be more than happy to help.