Our Leadership Team
Your technology experts
We have built a team that has many years of experience in the technology industry. As a result, our knowledge and technical expertise is second to none in terms of specifying, implementing, and supporting technology and communications solutions. We approach our clients with expert levels of professional know-how, allowing us to provide outstanding service every time.
Steve Mason – Managing Director
With over 40 years' experience in the ICT industry we can confidently say Steve is older than the internet! His career began locally at Plessey and expanded across the UK and then Globally with BT, Concert and Sprint. Working mainly in Sales and Commercial roles, Steve has experience of working in the Construction sector and as BT's Account Director for Balfour Beatty, secured a major outsource agreement with them before moving into the International arena.
During his time with Concert (BT's International Division) Steve was responsible for providing sales and commercial assistance into the Pharmaceutical, Technology and Hospitality sectors within BT and its partners.
In 2002, Steve opened Mason Infotech’s doors for the first time. His mission is to use his global IT expertise to bring knowledge to Mason Infotech’s clients, while providing fantastic, ‘local’ feeling service. Nearly 25 years on and Steve is proud that we are achieving that 'local' expert feel and showing companies of all sizes how they can get the best value from IT services.
Having played and coached rugby union for many years Steve still has a keen interest in the game. These days you are more likely to find him walking in the Peaks or hacking his way (normally the long way) around a golf course!
Joe Elkington – Network Services & Operations
Since joining us in 2014, Joe has become an integral part of our network services and support team. Joe oversees orders and the provision of new services to clients, as well as the installation of infrastructure and efficiently processing customer enquiries. Joe’s expertise in customer service gained during an impressive career in the hospitality industry aids Mason Infotech’s efforts to provide personable, local, and professional service.
Joe is the office’s resident Forest fan and holds a season ticket at the City Ground. What’s more, if you have a question about cars, Joe’s got the answer - he’s the office petrol head!
Harry Mason – Head of New Business Development & Marketing
Harry's our latest addition to the team, and his main focus is growing our client base and developing awareness of our capabilities. His sales career began in the serviced office industry, working for industry leaders Instant Offices and Clockwise before making the jump over to the family business.
Outside of the office Harry is a keen rugby player and fan of Newcastle United. Ask him about Eddie Howe's tactical masterclasses if you want to kill an hour or two!
Ben Taylor - Service Project & Implementation Manager
Ben joined Mason Infotech having accumulated over twelve years service management experience in an IT Managed Service Provider serving the London area. A Bachelor of Science in Computing has been complemented by a range of Microsoft certifications and most recently Ben has achieved his ITIL Foundation Certificate for Service Management. Ben works on our service desk with specific responsibility for project and change management. Ben consistently achieves very high customer satisfaction ratings. His work is supported with great communication out to clients to help tem understand the process he is working through.
Charlie Toon - Microsoft Support Engineer and Cyber Security Specialist
During a career in the RAF as an Air and Space Operations Specialist, Charlie laid the foundations for his career in IT support and working as part of our service team.
After leaving the Air Force, Charlie joined the MSP world as a Support Desk Analyst, and displayed his technical ability and customer service skills enough to be promoted to a Field Services role in short order. Now, he provides our clients with best-in-class IT support, and is a firm favourite amongst our client base.
Charlie is also our Cyber Security Specialist and helps many of our clients achieve Cyber Essentials and related accreditations to help keep them safe. His knowledge of cyber security and ways in which IT environments and estates can be managed is extensive but always being developed. Working closely with the support team Charlie helps keep a continuous check on our clients security posture.
Outside of work, Charlie spends most of his time in the great outdoors or at the nearest music festival or gig.
Why not get in touch?
Whether you’re looking for an end-to-end service provider or long term strategic IT planning and support, get in touch with us. Our friendly team will be more than happy to help.