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IT Managed Service Providers (MSPs) are a relatively new concept, born out of a concerted effort from leaders in the market to move away from a 'break/fix' business model that frustrated customers. Small businesses have been the biggest beneficiaries of this transformation, as they now have access to businesses that can act as an enterprise IT department on their behalf. But how do you know you're getting value from your MSP partnership? Below, we discuss the key indicators to measure the effectiveness of your MSP.

Ransomware is one of the most prevalent and damaging cyber threats facing small businesses in the UK. But when we say Ransomware, what exactly do we mean? This article details exactly what ransomware is, and how small businesses can protect themselves.

Microsoft have labelled Copilot as 'your everyday AI companion. So what does that actually mean? Will it deliver on it's promises to revolutionise work? This article looks at both sides of the AI debate and details what a user can actually achieve with Copilot.

What is cyber security culture? At Mason Infotech, a company with a great security culture is one that expects and enables its employees to think about security as a collective and collaborative team effort, rather than just the problem of the IT team. Without a good culture, teams won't engage with the security goals of the business, and companies will be more vulnerable to attacks.

Moving offices can be an incredibly exciting time for a growing business. Securing a location you love, notifying staff and customers, and scheduling your move is great, but there's one thing left to do - planning how to get your IT infrastructure between the old site and the new one. If it sounds stressful, it doesn't have to be, so we've listed everything you need to consider to make the move a success.

The nature of IT support has changed, and with it, so has the pricing model. If you're looking to get value for money, it can be difficult to find a clear answer on what good IT should cost. In this article, we detail exactly what to consider when looking for a new provider, and how much you should expect to pay.