Mason Infotech | IT Support Solutions for small and medium business in Nottingham and Newcastle. Local IT and…

Unified Communications and Internet Services

UC & Internet Access

These are two separate technology areas, but as the projected cut off date of January 2027 looms closer, most are viewing both as entwined and critical for their operations.

Internet Services

We've been supplying and supporting internet services UK wide from all the major UK service providers, fixed and mobile, for over twenty years now. Our knowledge of implementation management and on-going support is extensive.

We're ideally placed to help you source connectivity from a simple, stand-alone service to multiple office locations and 'Internet of Things' connectivity requiring additional security and resilience.

Thanks to Mason Infotech, we have infrastructure uniformity across all branches, which has reduced the administration burden on our small IT team, freeing us to engage in more strategic activities. For example, we’re now investigating introducing video conferencing to further enhance collaboration capabilities across the organisation.

Like to know more about one of our 'IoT' clients
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Hosted voice 2

Unified Communications

Rising in significance now with the convergence of meeting technologies (Teams, Zoom, Webex etc) with the traditional services provide by hosted voice offerings and the additional facilities offered by AI to help transcribe, store and retrieve dialogue.

Unified Communications is increasingly important in today's business world. Whilst automation remains key in developing 'do more with less', nothing can help find a resolution and help clarify a way forward than real time dialogue.

Read how Belfor utilise our services for both call centre telephony and internet access

Our experience includes providing and supporting call centres for 400+ users, multi-site solutions for 500+ users, along with the traditional cost effective telephony for general business use.

The traditional copper line telephony network is being closed down by January 2027. All business services will be provided using the same data networks and applications used for all other services in your business. This means applying the same rules to ensure data security, confidentiality and resilience

'Great help as ever - We wanted to make a fundamental change to our telephone call flows and needed some advise to make sure we were on the right track. The team gave us support right from the start and kept the call open until we had gone live.'

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Hosted voice 3

Making IT Easy

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