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You've chosen to install fibre, what happens now?


What happens once you've ordered fibre connectivity?

The UK's transition to PSTN services has started, and fibre connectivity is bringing faster speeds and better reliability to the UK market. But what actually happens once you've placed your order? This article breaks down a timeline of what happens next, from site survey to handover. Remember, each project is slightly different, so if you'd like to understand what it might look like for your different, speak to a Mason Infotech connectivity expert before placing an order.

1. Site Surveys

The first step in the fibre installation process is the site survey. This is where the fibre installation team conduct an assessment of the business premises and surrounding area. The technicians will evaluate factors such as existing local infrastructure, the cable routes, accessibility for maintenance, and the cost-effectiveness of the project to ensure that the end user, in this case your business, will receive the full benefits of fibre capabilities.

2. Installation Planning

When the site survey is complete, the next step is to establish timelines for installation. The duration of this can vary depending on factors such as the complexity of the install, the availability of engineering or physical resources, and any unforeseen obstacles during the installation. Mason Infotech works with businesses to develop a timeline that doesn't interrupt your day-to-day business operations while still ensuring the installation is completed in good time.

3. Physical Installation

Once the installation timeline is in place, the on-the-ground engineers can get started with the physical installation. The involves laying and connecting the fibre cables from the nearest network access point to your business premises. Mason Infotech trained technicians will handle the entire physical installation, ensuring that cables are installed securely. Depending on your business's specific installation project, installations may involve indoor or outdoor cable runs, trenching, or overhead cabling.

4. Testing and Configuration

Once the fibre cables have been installed, Mason Infotech engineers conduct thorough testing and configuration, to ensure the connectivity is performing as expected. This testing includes continuity testing, signal strength testing, and data transmission testing, which will verify that the fibre connection is functioning as expected. Additionally, network equipment such as routers, switches, and firewalls will be configured at this stage to support the new fibre connection and ensure end users are protected will using it.

5. Handover

After the testing and configuration phase is successfully complete, the final step is the handover of the connection to your business. During the handover process, Mason Infotech will provide you with documentation detailing the installation, configuration, and maintenance information relating to your specific product. At this stage, we'll also address any last minute questions or concerns, and ensure that you have the necessary support channels in place for ongoing maintenance and support.

Choosing the right kind of fibre internet product is key when it comes to increasing your internet speeds and improving it's security and reliability. By understanding the installation process and what to expect, you can ensure a smooth transition to a fibre internet product. From site surveys and installation times to physical installations, working with Mason Infotech ensures that your fibre installation meets your business's specific requirements and objectives.

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