M365 Copilot | AI for Small Business | Copilot for Small Business | Using AI in Small Business |… | Mason Infotech

The Differences Between Microsoft Copilot and ChatGPT


In this news article we're looking at AI for small business, specifically comparing two new technologies: Chat GPT and Microsoft's M365 Copilot. While they may seem similar, they're actually quite different, so below we break down the differences between the two tools, and explain how both of these AI tools can help businesses to boost their productivity and creativity.

Firstly, let's unpack ChatGPT. ChatGPT uses machine learning and natural language processing to answer questions or chat with a user. It's been used by consumers to immitate having a conversation with a human. ChatGPT was developed by OpenAI and was launched in November of 2022 after being trained on huge amounts of human language data from the internet. It's also available as an API, which means you can integrate the technology into different applications, like customer service chatbots.

Microsoft also uses OpenAI technology in products like GitHub Copilot, Designer, Teams Premium, and Bing Chat. ChatGPT works like a chatbot, understanding questions and comments and generating repsonses. It can help business users with tasks like composing emails, creating lists, developing new code, or summarising content.

The drawback with ChatGPT is that it doesn't search the internet in real-time, meaning that it may not have the most up-to-date information. When you use ChatGPT to find information, it's always important to review the information it provides. Learning to use ChatGPT effectively can take some trial and error, but it is a great introduction to the implementation of AI in small business.

Microsoft M365 Copilot is different. It is an AI-powered digital assistant and is all about providing personalised assistance for a range of tasks and activities. But it's not just about using ChatGPT within Microsoft 365. Copilot combines the power of large language models with business data stores in the Microsoft Graph and the Microsoft 365 apps to turn your words into a super productivity tool.

Embedded in the Microsoft 365 apps you use every day, Copilot works alongside you to help unleash your creativity, unlock productivity, and uplevel your skills. It’s like having your own personal assistant, making it a fantastic tool for copilot for small business.

So whether you’re looking to boost your productivity, get creative, or just make your life a little easier, ChatGPT and Microsoft’s M365 Copilot are two fantastic options for AI for small business. Give them a try and see the difference they can make!

See more information about how Mason Infotech helps with Copilot Implementations here.

If you're ready, take our Copilot Readiness Assessment

Learn more

Ask Mason Infotech about Copilot for Small Business

Contact us