Remote IT Support | IT Support for Small Businesses | SMB IT Support | Local IT Support for Small… | Mason Infotech

How to Provide The Right Technology for Remote Teams


Providing the Right Technology for Remote Teams

Most small businesses now have remote or hybrid work policies in place. Employers don't doubt the benefits of flexibility, improved work-life balance, and the cost savings that come with allowing employees to work remotely. However, ensuring that your remote workforce has the right technology is crucial both for productivity and for security. We're exploring some key considerations in the blog post below.

The first consideration to make is access to the internet. The UK is one of the best-connected countries in the world, but that doesn't mean that your new hire has the right kind of connectivity. It's worth ensuring that your teams can access fast, secure internet connections. If the specific job role is particularly data heavy, consider upgrading the home internet connection to match.

Next, evaluate how you want to secure your devices. Do you want to provide PC machinery, or operate a Bring Your Own Device (BYOD) policy? If providing a device, ensure you use Microsoft Intune to image the PC before it lands in your new team members' hands. If BYOD, ensure the employee machinery meets minimum specs, and upgrade them if they are outdated or insufficient.

Providing Remote IT Support Services

We help businesses to keep remote teams operations with Remote IT Support, allowing us to reach teams across the country. Our personalise tech support addresses individual challenges. With Mason Infotech, Remote employees have access to experts who can troubleshoot issues promptly.

Mason Infotech's Managed IT Services can automate tasks like software updates, security patches, and network maintenance, allowing your employees to focus on their work. Whether it’s a connectivity issue or software glitch, your employees will have a reliable channel to seek help.

Establish Clear Processes

  1. Request Process: Create a straightforward process for employees to request technology upgrades or replacements.
  2. Approval Workflow: Define an approval workflow. Ensure that requests are reviewed promptly and aligned with budget constraints.
  3. Inventory Management: Maintain an inventory of company-owned devices. Regularly assess their condition and plan for replacements as needed.

Empowering remote employees with the right technology is essential for their productivity, well-being, and job satisfaction. By addressing technology challenges, providing IT support, and establishing clear processes, you’ll create a successful remote work environment for your team.

Local IT Support for Remote Teams

Speak to the Experts

Contact us