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How Much IT Should Cost


How much should you pay for IT Manages Services in the UK?

The nature of IT support has changed, and with it, so has the pricing model. If you're looking to get value for money, it can be difficult to find a clear answer on what good IT should cost. While there is no one-size-fits-all answer to how much IT should cost, there are some key factors and considerations that can help new buyers to make informed decisions. Below, we detail exactly what to consider when looking for a new provider, and how much you should expect to pay.

1. Scope of Services

Exactly the scope of the IT services you need will make a significant impact on cost. Under the umbrella of Managed IT Services, Mason Infotech offers a range of services including helpdesk, network monitoring, cybersecurity, AI, and more. It's always worth scoping exactly where you need support to allow us to tailor your IT support package accordingly. Consider the tools your team need, how security-conscious they are, and where your business-critical data is stored. Full-service MSP support usually costs around 5-7.5% of a business' EBITDA.

2. Business Size and Complexity

The size and complexity of your business operations will cause your IT costs to vary. Small businesses with fewer employees and simpler IT infrastructures might only need basic support services, like break-fix or user permissions management. Larger companies on the other hand, might have multiple locations, complex systems, or on-site servers which need more comprehensive management. If your businesses trades in a regulated market, like financial services or legal, you might have more complex security requirements in order to pass audit. It's always worth considering the unique needs of your business when budgeting for IT services.

3. Quality of Support

Businesses can bring down their IT MSP costs by prioritising the level of support given to certain areas of their IT infrastructure. Responsive helpdesk support, proactive monitoring, and cybersecurity that protects your business are vital, but your MSP can help you to map and prioritise areas and cover vital operations first. In this way, you still invest in reliable IT support while getting the most for your money.

Choosing the right Managed IT Services Provider (MSP) is vital. You want cost-effective IT support that still keeps you safe and operational. Mason Infotech is happy to compare our offering, pricing structures, and reputation against anyone in our industry, confident that we provide value for money every time. We specialise in serving small businesses, and offer scalable solutions that accommodate to businesses as they grow. When you evaluate your IT costs, consider the long-term value of your investment. Up-front costs can seem high, but proactive IT services can be the difference between normal operations and complete downtime.

In conclusion, determining how much IT should cost involves considering various factors such as the scope of services, business size, quality of support, and long-term value. By understanding your business's unique needs and partnering with a reputable MSP like Mason Infotech, you can obtain cost-effective IT support tailored to your requirements. Remember that investing in quality IT services is an investment in the success and resilience of your business. Choose wisely and prioritise value when budgeting for IT support services.

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