Business Telephone Systems from

Avaya logo

We supply, install and support telephone systems from Avaya, including Avaya Quick Edition, Avaya IP Office, and the Avaya Communication Manager platform. This allows us to tailor solutions from 2 users to 10,000+ users. From simple, cost effective solutions for a few users to complex, multi functional call centres.

Avaya can trace their pedigree all the way back to Sir Alexander Graham Bell, through Bell Laboratories and AT&T. A Global business with turnover in excess of $1bn and a worldwide presence. You'll find Avaya specialise in telephony, and in doing so have created a business respected for delivering innovative, quality solutions.

We all know the basic functions of the desk telephone. However, a telephone system can also be used for sophisticated messaging, enhancing Customer Service, improving employee productivity, enabling any time, anywhere low cost calling and generally reducing costs. This system technology and the development of "Voice over IP" (VOIP), and "computer telephony integration" (cti) will provide businesses with much greater choice. These technologies rely heavily on close integration with an organisations data infrastructure – a relatively new development. We can help you plan a strategic approach to the design, upgrade or replacement of your current telecommunications infrastructure. If you'd like to know more please e-mail us at ask@masoninfotech or call 0845 8800075

 

Like to know a little more about how Avaya and Unified Communications can help your business? Take a quick look at the following short video clips. Unified Communications
This may seem a little like science fiction - but it really is here today. Intelligent Communications
 

 

   

Avaya logo

Quick Edition

Ideal for 2 to 20 users

Avaya Quick Edition is a simple yet sophisticated phone system for small businesses or small branch offices of enterprises. It delivers big business communications capabilities – including a host of valuable call handling and mobility features, voicemail and auto attendants – to help small offices serve customers better and associates work more efficiently. With Quick Edition, all the intelligence is built into the phones themselves, simplifying set-up and ongoing management.

Downloads:
Quick Edition product brochure
Quick Edition fact sheet
Quick Edition telephone guide

     

IP Office

Avaya IP Office is an intelligent communications solution specially designed to meet the communications challenges facing small and midsized businesses. Intelligent Communications for small and midsized businesses addresses basic telephony needs, leverages built-in convergence capabilities, and capitalizes on the robust unified applications to deliver intelligence to users and customers.  IP Office provides solutions that simplify processes, streamline information exchange within systems to create simple and prosperous experiences for all.

Downloads:
IP Office product brochure
IP Office Automation
IP Office Call Centre
IP Office Conferencing
IP Office Call Recording
IP Office Cordless
IP Office Handsets

Ideal for 5 to 250+ users

     

Communication Manager

Communication Manager facilitates Intelligent Communications and is the next generation of Avaya call processing software. Designed as an open, scalable, and highly reliable telephony solution, Communication Manager effectively scales from less than 100 users to as many as 36,000 on a single system and to more than one million users on a single network.

What's New With This Release?
Communication Manager 4.0 continues to offer enhanced scalability, application availability and survivability for enterprise and branch offices. New security and business telephony features are provided through a simplified software pricing structure.

Downloads:
Communication Manager product brochure
Communication Manager Call Centre
Communication Manager Mobility
Communication Manager Unified Communication



 

From 100 users to 1 million

     


 

©2007 Mason Information Technologies Limited, 9 Churchill Park, Colwick, Nottingham NG4 2HF
Email: ask@masoninfotech.co.uk - Tel: 0845 880 0075 - Fax: 0845 880 0076