Tiger Hotel Pro

Tiger Hotel Pro

Tiger Hotel Pro is the key to maximising telephony & data revenue whilst improving Guest Satisfaction.

Designed specifically for the hospitality sector, Tiger Hotel Pro contains a suite of features that help the hotelier encourage guests to use the telephone services and facilities available, not only within their rooms but also throughout the hotel.

This technology allows for easy profiling of telephone call patterns to determine viable incentives such as:

  • Happy Hour on phone calls in an otherwise quiet period.
  • Volume Discounts for guests with a high call usage requirement.
  • Group Discounts for guests wishing to call home.
  • Long Duration incentives for guests wishing to chat or stay on-line.
  • Special Rates for frequently dialled numbers.

Integrated Solutions

At the core of Tiger Hotel Pro is a powerful generic integration engine designed to handle inter-connectivity of any system using all of the communications available today and planned for the future. This engine allows us to implement bi-directional hospitality integration with any system that can support an external connection.

Originally designed to accelerate the development and implementation of interfaces to the many PMS vendors within hospitality, the system's architecture has enabled it to build a large portfolio of third party solutions that can now be seamlessly integrated into a hotel's chosen PMS.

Functionality

Call Accounting
Unlimited Guest Tariffs
Exception Charging
Time Based Tariff
Unit Based Tariff
Sliding Scale Rate
Independent Data and Fax Rates
Separate Conference and Booth Rates

Value Add

In-Room Maid Status
Mini-Bar Charge Posting
Ancillary Billing
DDI Allocation
PIN Control

Advance Reporting

Carrier Comparison
End Of Day Audit
Call Charge Enquiry
Operator / Departmental / Extension Response Time
Trunk Usage
...and many more

Architecture

Graphical User Interface
32bit Windows
SQL Server Based Data Storage
Scalable from 10 to 10,000+ Rooms
WEB Access for Reporting
Email Support for Reports and Alarms

System Connectivity

Property Management System
PBX Call Accounting
PBX Control
Guest Voicemail
Guest Wake-Up
Internet Access
In Room TV
Operator Directory