We all know the basic functions of the desk telephone. However, a telephone system can also be used for sophisticated messaging, enhancing Customer Service, improving employee productivity, enabling any time, anywhere low cost calling and generally reducing costs.
Telephone Systems
We supply, install and support telephone systems from Avaya, including Avaya IP Office, and the Avaya Communication Manager platform. This allows us to tailor solutions from 2 users to 10,000+ users. From simple, cost effective solutions for a few users to complex, multi functional call centres.
Avaya can trace their pedigree all the way back to Sir Alexander Graham Bell, through Bell Laboratories and AT&T. A Global business with turnover in excess of $1bn and a worldwide presence. You'll find Avaya specialise in telephony, and in doing so have created a business respected for delivering innovative, quality solutions.
We all know the basic functions of the desk telephone. However, a telephone system can also be used for sophisticated messaging, enhancing Customer Service, improving employee productivity, enabling any time, anywhere low cost calling and generally reducing costs. This system technology and the development of "Voice over IP" (VOIP), and "computer telephony integration" (cti) will provide businesses with much greater choice. These technologies rely heavily on close integration with an organisations data infrastructure – a relatively new development. We can help you plan a strategic approach to the design, upgrade or replacement of your current telecommunications infrastructure. If you'd like to know more please e-mail us at ask@masoninfotech or call 0845 8800075
Like to know a little more about how Avaya and Unified Communications can help your business? Take a quick look at the following short video clips.
Unified Communications
This may seem a little like science fiction - but it really is here today.
