Quick View:
System Types
Essential Edition
for basic communications
Preferred Edition
for a competitive edge
Advanced Edition
for unrivalled customer service
User Types
AVAYA IP Office Release 5
Simple powerful communications for all types of business
If like most companies, you are looking to do less with more, be more competitive and innovative without driving up costs then Mason Infotech and Avaya have the solution.
the Avaya IP Office communications system
Your office phone, mobile phone, e-mail, text and instant messaging are all essential tools in the way we work today. The Avaya IP Office communications system provides you with a unified communications system to help you ensure you’re managing your communications, and make sure you’re communications aren’t managing you!
- Lower mobile phone call charges
- Handle more calls with fewer people
- Enable staff to work from anywhere
- Increase availability and make sure you answer important sales enquiries
- Centralise and simplify system administration
System Types
Avaya IP Office Release 5 now comes in three easy to understand system formats;
Essential Edition
for those who just need basic communications
Preferred Edition
In built communication capabilities to really give your business a competitive edge and help you grow.
Advanced Edition
The ideal solution to help you provide unrivalled customer service, provided by Avaya, the industry leader in contact centre solutions, large and small.
User Types
Once you’ve chosen the right Avaya IP Office communications system format
for your business then simply select any additional user functionality you
need from the following;
Mobile Worker
Whether you are on the road or even down the corridor, Avaya’s IP Office Mobile Worker solves the problem by linking your mobile and desk phone, complete with all call handling features
Power User
Takking user mobility to the next level, giving you the tools to communicate anywhere.
Teleworker
It’s green, clean and breaks down the traditional office boundary. Work from home regularly or occasionally with all the same functionality you would have in the office.
Receptionist
Make sure your first impression is your best
Customer Service Agent
Make sure your customer facing staff have all the tools to respond quickly and expertly to help increase revenues and provide exceptional customer service
Customer Service Supervisor
Monitor and measure your performance with Avaya’s IP Office real time and historic reporting solution
