At Mason Infotech, we regard the need for clear and accurate information on the services you acquire from ourselves as being part and parcel of our offering to you.
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We've spent some time developing our on line information service to compliment our support desk services. We can now offer you a complete view of the services you have from us by location, allow you to add, change or cease services, and allow you to review the status of any current order or support issue we are dealing with, all from the same page.
We can even customise services for you, and set up authorised users to view or order services as appropriate and this is only the start of our work in this area.
Look out for more developments that will increase the information available to you, and allow us to support you further in your choice and use of our services.
The next development we have in the pipeline is a series of YouTube videos that will help people understand how to use the basic functionality provided at the handset level.
We're sure it won't be long before we're adding other functionality and would welcome feedback on anything you feel would be useful for you to have as part of this service.
