Avaya Communication Manager
Communication Manager software is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers Intelligent Communications to enterprises large and small.
Communication Manager effectively scales from less than 100 users to as many as 36,000 users on a single system and up to more than one million users on a single network.
Business Benefits
A strong communications platform for solving business problems today, while preparing for new technologies.
A multi-layered approach towards high availability, survivability and resiliency provides automatic recovery from system, hardware and network failures.
Strong interoperability with 3rd party software and hardware because of open standards support.
Secure IP Telephony infrastructure plus simple security management to conform to the customer’s security requirements.
Total Cost of Ownership reduction due to ability to flatten, consolidate and extend communications networks using dial plan support of up to 13 digit extensions and other key capacity improvements.
Designed to run on a variety of Linux-based media servers, Communication Manager provides centralised call control for a resilient,
distributed network of media gateways and a wide range of analog, digital, and IP-based communication devices. It also has several advanced applications built-in, including mobility applications, call center features, advanced conference calling, and E911 capabilities.
Communication Manager is the foundation for building complete enterprise communication networks by supporting SIP, H.323 and other industry-standard communications protocols over a variety of different networks. This protocol support provides centralized voice mail, attendant operations, and call centers across multiple locations.
Communication Manager also provides the capability for many enterprises to flatten, consolidate and extend their enterprise communications networks, resulting in reduced Total Cost of Ownership (TCO), improved customer service and greater competitiveness.
Additional Benefits
Consistent operations by preserving the same dial plan across the enterprise whether the system operates in normal operation or survivable remote operation.
Cost effective voice conferencing via Expanded Meet-Me Conferencing, basic and low cost conferencing solution for up to 300 parties.
Inter office mobility is enhanced as users can log into telephones at multiple locations and download their personal extension profile (to phones of the same type), including features, button layout, personal features when Communication Manager-based systems are networked using QSIG.
Accessibility enhancements deliver on the Avaya commitment to enable all employees with the tools needed to communicate effectively.
One number accessibility delivered by bridging calls that come to an office extension to any digital cellular telephone.
